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Young Experts

Irene Pecku

Irene Pecku

YEP period 2022 - 2024, batch WWX3

Young Expert at WaterWorX - Ghana

YEP Role

As a Young Expert working with the Low Income Customer Support Department (LICSD) of my company, I am responsible for data capturing to set up a database for the design/specifications of projects. Also, to better understand the designing and implementation of small-scale network expansions, I support water distribution Short-Term Expert (STE) which assist in the data capturing processes.

Skills

  • Stakeholder engagement
  • Result driven
  • Excellent organisation skills
  • Affable
  • Effective water management
  • Self-motivated
  • Excellent decision-making skills
  • Proficiency in MS Office
  • Teamwork
  • Networking

Background

  • Nationality: Ghanaiain
  • Education:
    • EMBA Human Resource Management at University of Ghana, Legon (2013-2015)
    • BSc Port and Shipping Administration at Regional Maritime University, Tema (2007 – 2011)
    • Diploma Hotel, Restaurant and Tourism Management School of Hotel Management and Restaurant Keeping, Trade Fair (2002 – 2003)
    • Strengthening Policy Dialogue – the Role of Governments, Interest Organisations and Civil Society (CSO) at INKA Consult, DANIDA Fellowship Center (Nov-Dec 2021)

Experience before YEP

The tasks I performed include playing a leading role in some of these activities:

  • Training water vendors and institutions on water management, meter reading and calculation of bills.
  • Forming and training of water user associations.
  • Organising educational and promotional durbars at in various Low Income Urban Communities (LIUC’s).
  • Undertaking Customer Satisfaction Tracking Surveys.
  • Data management and analysis on profiled customers.
  • Inception and progress meetings with GWCL districts, municipals and community leaders.
  • Participating in monthly review and work planning meetings.
  • Registration and processing forms for account creation of customers at district offices.
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Tailor-made
Organisation: WaterWorX
Young Experts