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Young Experts

Laura Martinussen

Laura Martinussen

Young Expert at eProd Solutions - Kenya
YEP period 2021 - 2023, batch 23

YEP Role

As the Client Relations Manager at eProd, I am responsible for:

• Leading the Client Relations team based in Kenya, Uganda, and Tanzania.
• High-quality software implementations with our clients.
• Sustainable growth of the company by ensuring client satisfaction.
• Designing and implementing relevant management support tools (e.g. CRM, BI tools) to ensure internal operations run smoothly.
• Testing market expansion models.

Skills

  • Communication and presentation
  • Project management
  • Goal- and solution-orientated
  • Analytical thinking
  • (Intercultural) Teamwork

Background

  • Nationality: Dutch
  • Education: MSc. Human Geography – Conflicts, Territories, and Identities at Radboud University Nijmegen

Experience before YEP

Working for eProd Solutions via YEP is my first full-time job. Previously I had only done internships related to my studies, which included for example working for War Child as part of their Action & Fundraising team and a business development project in Tanzania. Therefore the field of Agrofood is quite new to me and I look forward to developing myself as a Young Agrofood Expert in the coming years. 

Email LinkedIn Skype
Agrofood
Organisation: eProd Solutions
Young Experts