Young Experts

Olivia Abena Nimakowaah

Olivia Abena Nimakowaah

YEP period 2020 - 2022, batch WWX2

Young Expert at WaterWorX - Ghana

First position after YEP

Low Income Customer Support Department (LICSD) Officer at Ghana Water Company Limited

YEP Role

I work with Ghana Water Company Limited, the sole urban supply of water in Ghana. I am in the department known as the Low-Income Customer Support Department (LICSD), the department is tasked with making sure that low-income communities within the urban certain also get access to a potable, affordable, and reliable pipe water supply.

My job description is;

  • Sort for funding to provide water at a subsidized cost for the low-income communities
  • Baseline survey in selected communities
  • Extension of pipelines
  • Community Engagement activities
  • Water demand promotions
  • Connection of customers
  • Formation and training of Water Users Association
  • Monitoring



Adaptability             good

Decision making      good/excellent

Networking              excellent                                    

Communications      excellent    

Quick learning         excellent

Teamwork               excellent

Negotiation             good/excellent

MS Office                excellent

Organisational         good/excellent

Result Driven          good/excellent

Creativity               good/excellent



  • Nationality: Ghanaian
  • Education: Bachelor of Arts in Economics and Geography


Experience before YEP

Before Yep, I was doing the same things but it was at the beginning of my career life and I must say I did not have so much insight into it. But now I have gained a lot more knowledge in my area.

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Organisation: WaterWorX
Young Experts