Olivia Abena Nimakowaah

YEP period 2020 - 2022, batch WWX2

Young Expert at WaterWorX - Ghana

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First position after YEP

Low Income Customer Support Department (LICSD) Officer at Ghana Water Company Limited

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YEP Role

I work with Ghana Water Company Limited, the sole urban supply of water in Ghana. I am in the department known as the Low-Income Customer Support Department (LICSD), the department is tasked with making sure that low-income communities within the urban certain also get access to a potable, affordable, and reliable pipe water supply.

My job description is;

• Sort for funding to provide water at a subsidized cost for the low-income communities
• Baseline survey in selected communities
• Extension of pipelines
• Community Engagement activities
• Water demand promotions
• Connection of customers
• Formation and training of Water Users Association
• Monitoring

 

Skills

Adaptability             good

Decision making      good/excellent

Networking              excellent                                    

Communications      excellent    

Quick learning         excellent

Teamwork               excellent

Negotiation             good/excellent

MS Office                excellent

Organisational         good/excellent

Result Driven          good/excellent

Creativity               good/excellent

 

Background

• Nationality: Ghanaian
• Education: Bachelor of Arts in Economics and Geography

 

Experience before YEP

Before Yep, I was doing the same things but it was at the beginning of my career life and I must say I did not have so much insight into it. But now I have gained a lot more knowledge in my area.